Spotlight on Sarah our Operations Manager

Sarah is our Operations Manager at Clifton Audiology. Her organisation and passion for helping people ensures the practice runs smoothly and the audiology team can provide patients with the best care.

Here Sarah shares how she became an Operations Manager and what its like working at Clifton Audiology.

What made you want to become an Operations Manager?

My career has evolved over time and when I first started out I didn’t anticipate becoming an Operations Manager. However, looking at my strengths, I now realise how well suited they are to this role. Helping to run a busy practice, like ours, requires a careful eye for detail, organisation and the ability to plan. Above all, you need to be empathetic to those around you. It’s been a tough couple of years and it’s important to support the team so that we can carry on providing a great service to our patients regardless of any restrictions as a result of the pandemic.

 What’s the best thing about your job?

I love the variety that it brings. Planning is always crucial to running a successful business, but you also need to be flexible because no two days are ever the same. Having to keep on your toes and react to challenges keeps the job fresh and exciting. Over the past couple of years, this has been particularly true as the business has had to respond to the tightening of restrictions to battle the Covid-19 pandemic and ensure the safety of our patients and staff.

 Do you have any hobbies outside of work?

As a mum of two, fitting in your own hobbies alongside the many activities my children are involved in can prove tough, but I am very involved with our local rugby team and am treasurer for the club. I like to keep fit and have a treadmill in my home office so that I can keep on top of things while still getting some exercise. Both my girls play rugby and golf so you can often find me watching them play sport at the weekend, which I love.

 What are you looking forward to most in 2022?

Like most, I am simply looking forward to life after the pandemic and a return to some form of normality. From a business point of view, we are growing the team, so I am excited to see the business develop.

 We are hoping that our annual rugby tour will be back on this year, and we will be traveling around Somerset. Similarly, I can’t wait to go abroad again with hopefully a trip to Dubai on the horizon.